image Source: Wikipedia, the free encyclopedia T he headline depicts my impression from a Research Note written by Burton Group 's analyst, Craig Roth . The Research Note describes and analyzes the results of a new SaaS survey conducted by Burton Group and Ziff Davi s Enterprise. It is not just a survey. Some of the participants were asked to explain their answers. The explanations provide another layer of understanding: Why (explanations) in addition to What (the answers). Some of the findings are in accord with my expectations (I assume that my expectations are not very different from expectations of other people who read articles on SaaS), but there were also findings I would not expect to find. It should be noted that all the 318 participants reside in USA and Canada , therefore extrapolating the conclusions to other parts of the globe could be misleading. Reasons for implementing SaaS The obvious reason is cost reduction, but a lower cost was...
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