Image source: Wikipedia The first part of the trilogy was about the Good Customer . This post is about the Bad Customer. No, the Bad Customer does not shoot the Consultant like Lee Van Cleef in the picture appearing in the beginning of the post. The Bad Customer could be The Customer who Knows Everything or The Self-deprecating Customer or The Captive or The Paralyzed Analyzer . What differentiate The Bad from other Customers? Usually, The Bad Customer does not know what he want to achieve and how he would achieve it. He is not able to define the Consultant's products. The Bad Customer could ask Strategic Consultant to code programs . He may ask a Consultant who is a DBA or an Application Programmer to build an Enterprise Architecture , Infrastructure Architecture or even Business Architecture . He could as well, ask for Strategic consultancy from an ERP Consultant. The Bad may change the Consultant's assignments, ...
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