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Showing posts from April, 2013

SOA is Dead again?

Winchester Mystery House  Picture source: Wikipedia On January 05, 2009 Burton Group 's Analyst Ann Thomas Manes , published a controversial blog post titled: SOA is Dead; Long Live Services . Few days ago I answered an ebizQ Forum's question:  How important is SOA to a company's mobile strategy?  Only two experts (including me) answered the question. SOA Questions asked in the same ebizQ Forum two or three years ago where frequently answered by 10 or 15 experts. Is the lack of interest in SOA (despite the Mobile context included in the question) an indication of SOA's final death? I do not think so. I have to agree with Mark Twain 's saying: "The reports of my death have been greatly exaggerated". As far as SOA is concerned, Mark Twain's saying could be paraphrased as: The reports of SOA's death have been greatly exaggerated. Whinchester Mystery House is a well-known mansion in Northern California . According to W ik...

Customers typology: The Captive

picture source: Wikipedia The word Captive in this context, is not about someone caught by enemy's forces.  It is about a customer, whose conception about the Consultant's topic are dictated by an expert or someone pretending to be an expert.  In a previous post you can find an example. The post titled:  Vendor Survival Guide: Supermarket, Grocery and Kiosk .  An example depicted in that post was Data Sorting   Software product selection process. The Captive Customer selected a product of Servers and Operating Systems vendor (The vendor is an analogy to a Supermarket). I recommended, a superior product of a small company. Sorting Software was the only product the company developed and marketed (Kiosk). The "Supermarket" does not care, if you buy chewing gum , as long as you buy meat , fish , bread  and milk (Servers, Storage , Operating Systems etc.). The kiosk's existence depends on chewing gum (Sorting Software). The "kiosk" will try...

Customers Typology: The Self -deprecating Customer

image source: Wikipedia The Self -deprecating Customer is exactly the opposite type of The Customer who Knows Everything . He automatically accepts the Consultant advice, without any questions or hesitations. Probably, you will not believe that the first example of a  Self -deprecating Customer I think of, is the CIA . It is about a project named Triangle. Triangle was an Information Technology project of Legacy Modernization and systems expansion after September 11 attacks .  After  completing the Development phase, the CIA begun the Implementation phase. However, someone who was a Senior Manager, thought that it will be a good idea to rethink if the project fulfills its goals. A committee of 100 leading academic and IT industry experts, investigated the project. The main recommendation in  the  committee' s detailed report was: stop implementation and fix the errors in the systems. Afterwards the systems could be implemented again. It shou...

Customers Typology: The Cusomer who Knows Everything

I worked as an Information Technology Consultant, for many Customers . Customers are different in their Self-Perception, in their view of the Consultant and the Consultancy Process. They also differ in the Enterprise size (Large, Very Large, SMB ) and their Vertical Industry (e.g. Telco , Banking , Insurance , Utilities , Public Sector ).  Customers Typology could effect the interaction between them and the Consultant, as well as the probability of successful consultancy. This post is about a particular customer type: The Customer who Knows Everything. The Customer Who Knows Everything This Customer type is sure that he knows more than anyone else. He is also sure that his understanding is better than any body's understanding.  His point of view is manifested in the Decision-making process:  1. There is no correlation between the Consultant's recommendations and the decision. 2. There is no correlation between the consultancy quality and the decision taken. ...