SOA filling the Gaps

One of the posts in the Customers Typology series was titled: Customers Typology: The Captive . I described The Captive as: "The Captive Customer's opinion is that someone else is the Oracle . He will do whatever the Oracle will say". Frequently the Oracle is a Software and/or Hardware vendor. Another post was titled: Customers Typology: The Customer who Knows Everything . I described customer of that type as: "This Customer type is sure that he knows more than anyone else. He is also sure that his understanding is better than any body's understanding". Would you imagine that there is another customer type combining both types?  You probably hardly believe that this type is not a fiction story. If he is a Captive, he will do exactly what his Captor will recommend.    If he Knows Everything, he will follow only his opinion. The best way to describe this type is by example. The example is of a long time ago Case Study . IT Consulting Assignment ...

Shadow IT is growing and growing. In this post I explain what Shadow IT is and how it is related to the Business-IT Gap.  What is Shadow IT? Shadow IT is Information Technology   Applications , Systems and Infrastructure, which are developed and/or used without decisions and without approval of the Enterprise Management Team and the CIO .  Sometimes the Enterprise Management don't even know that these "Shadows" are executed as part of the Enterprise Information Technology. Shadow IT Trends and Directions Shadow IT is almost as old as Information Technology. When I worked on Y2K Bug , IT assets mapping was a necessary step.  We discovered Shadow IT applications such as Microsoft Excel applications, Reports using orphan tools (The company which built the tool was out of Business), Microsoft Access Applications and Data (The End User who developed them was no longer an employee of that Enterprise) etc.  If you read Alex Salazar's article: A little L...