SOA filling the Gaps

Picture Source: Wikipedia In previous posts I classified Customers, e.g.  Customers Typology: The Social .   In other posts I classified Consultants  e.g. Consultants Typology: The Consultant who Knows Everything . In this post series I will try to classify Managers. Why should I post about Captive Manager if I already wrote about   The Captive Customer  and about  The Captive Customer who Knows Everything ? There are similarities between a Captive Customer and a Captive Manager, but they are not identical.  The following real Case Study would clarify the differences.   Tale of two Managers Two Senior IT Managers were working for a large customer of mine. The first Manager was a Microsoft 's Captive Customer. Whenever he had to chose a Microsoft's  product vs. another vendor's product he automatically selected Microsoft's product.  If you read my post  The Captive Customer , you understand why this selection met...