SOA filling the Gaps

Picture Source: Wikipedia In previous posts I classified Customers, e.g.  Customers Typology: The Social .   In other posts I classified Consultants  e.g. Consultants Typology: The Consultant who Knows Everything . In this post series I will try to classify Managers. Why should I post about Captive Manager if I already wrote about   The Captive Customer  and about  The Captive Customer who Knows Everything ? There are similarities between a Captive Customer and a Captive Manager, but they are not identical.  The following real Case Study would clarify the differences.   Tale of two Managers Two Senior IT Managers were working for a large customer of mine. The first Manager was a Microsoft 's Captive Customer. Whenever he had to chose a Microsoft's  product vs. another vendor's product he automatically selected Microsoft's product.  If you read my post  The Captive Customer , you understand why this selection met...

picture source: Wikipedia The word Captive in this context, is not about someone caught by enemy's forces.  It is about a customer, whose conception about the Consultant's topic are dictated by an expert or someone pretending to be an expert.  In a previous post you can find an example. The post titled:  Vendor Survival Guide: Supermarket, Grocery and Kiosk .  An example depicted in that post was Data Sorting   Software product selection process. The Captive Customer selected a product of Servers and Operating Systems vendor (The vendor is an analogy to a Supermarket). I recommended, a superior product of a small company. Sorting Software was the only product the company developed and marketed (Kiosk). The "Supermarket" does not care, if you buy chewing gum , as long as you buy meat , fish , bread  and milk (Servers, Storage , Operating Systems etc.). The kiosk's existence depends on chewing gum (Sorting Software). The "kiosk" will try...