Trying to solve the problem
Step 1: trying to analyze the problem
Result: None of the actions solved the problem.
Possible Cause 2: Error within the document due to hahrdware or software problem
Action: Open another Word document
Result: The problem was repeated as before.
Possible Cause 3: Known bug
Action: Windows Update
Result: only two non relevant updtaes were found and installed. Nothing was changed as fas as the problem was concerned.
Possible Cause 4: A Trojan Horse or a Worm or a Virus
Action: Scan the disk for viruses
Result: No virus was found after scaning the whole disk.
Possible Cause 5: A Macro error
Most of the documents did not use macros.
Possible Cause 6: A change to the system caused the bug
Action: System Restore in order to take out the change
Result: restoring to two different restore points without any affect on Word's behaviour.
Step 2: Wondering what happened
Probably, I was facing more sever problem: an unknown bug with no fix, an unknown Malware (Trojan Horse, Worm, or Virus). Knowing that most Anti-Virus solutions address new attacks only after they occur, I thought of the possibility that I am the unlucky vicitm this time: My anti-virus supplier will solve the problem after all my data will be destroyed.
Step 3: A non-analytic Informatio Gathering
"This is a new laptop running Windows Vista with which I had no problems before installing Updates. However, I did not have SP3 on the previous laptop. All of this is in Spanish (Spain) versions but the message is in English. I tried turning off spell check but it has no impact. Spell check is essential for me anyway as I must write in 5 different languages." "I get the same error on mixed language files im my case (Hebrew and English) I have not found any com add ins. But by applying the remove spell check work around was able to load the mixed language file. This is a new phenomenon after installing sp3"
"I found another thread on a Hebrew forum where the problem appears to much more prevalent. One of the recommendations (other than uninstalling sp3) was to remove the custom dictionary. That worked and allowed spell check to run as well."
"> Lately I experience Buffer Overruns with Word 2003 documents with Office > 2003 NL Service Pack 2. This error never occurred, before the Service Pack > 2 > was installed. Word is in Dutch interface with Dutch Spelling and Grammar. > > Exact message: > < > Microsoft Visual C++ Runtime Library > > Buffer overrun detected! > > Program: ...am Files\Microsoft Office\OFFICE11\WINWORD.EXE > > A buffer overrun has been detected which has corrupted the program's > internal state. The program cannot safely continue execution and must > now be terminated. >> > > This is a very annoying error because Word 2003 always terminates and > there's no possible way to edit the documents. > So I edited some of the documents with Office XP UK on an older computer > with help from a friend. After some trial and error, I found out that when > you have > Spelling and Grammar disabled in a TextFrame with some lines of text, this > error doesn't occur anymore. > Under menu: Tools -> Language -> Set Language -> Do not check spelling or > grammar. > > > I have several questions: > Is this already known as a bug? > Where can I find a fix for it, because I don't want to edit all my > documents > in Word XP, just to be able to open them in Word 2003?" "TF" wrote: > I've not seen or heard of this one. It may, of course, be a Dutch specific > bug. However, have you tried running a Detect and Repair operation (under > the Help Menu in any of the Office apps)? > > -- > Terry Farrell - Word MVP > http://word.mvps.org/ "
Step 4: Which Solution would you choose?
Step 5: What is Detect and Repair?
Imaginative scenario: Average PC User
Some of the mystical unanswered questions are:
- Why that problem does not occur to me previously? For few months I am writing and editing successfully a large number of Dual Language Word documents using the same system.
- Why no Microsoft update is available for solving the problem? Some of the posts are from November 2007.
- Why no dialog-box for sending problems details was available? Even if the details will not be too useful for Problem Determination, at least the frequency will be known.
- If a warning dialog box appears so often in Windows Vista as a Security measure and before other operations such as deleting a file, is it reasonable that before deleting all Outlook Messages and Contacts no such message appears in "Detect and Repair" operation?
- Does expertise matters?