SOA filling the Gaps

Picture Source: Wikipedia The aeroplane in the picture above is Lockheed Martin's F-35 Lightening II . Its nickname is The Stealth. Stealth Technology reduces reflection/emission of radar infrared visible light. The reduction of  infrared visible light make the  Stealth Technology air crafts more difficult for conventional radar to detect.    Responsibility is an abstract concept. Imagine that responsibility is not abstract but something analog to aircraft detection. The Stealth Customer escapes from it like a Stealth Technology aircraft would escape from detection by radar.  What is wrong with taking Responsibility? I studied Psychology about 30 years ago. In an experiment I studied about, monkeys had to perform tasks. The experiment was performed by Joseph V.Brady in 1958. After few months monkeys who were "managers" i.e. were responsible for tasks other monkeys preformed, suffered from ulcer . "non-managers" monkeys where as healthy as they we...

According to recent Gartner CRM Market Report Salesforce.com is the Worldwide CRM Software Spendings market leader with 16%  in 2013. SAP is second with 13% and Oracle third with 10%. As far as Revenue Growth from 2012 to 2013 is concerned, Salesforce.com is leading with 30.3%. Microsoft following with 22.8% and IBM with 22% Revenues Growth. SAP growth rate is 12.7%. Oracle is lagging with 4%.  According to the same Gartner 's report, 41% of CRM Systems are SaaS-based. Seven years ago     Seven years ago the data was not resembling current data. Oracle after acquiring Siebel and PeopleSoft was the biggest CRM vendor. SAP was its main competitor.  The growth rate   of a new market player, Microsoft ,    in the  SMB  market  was high. New SaaS CRM players emerged. The most sinificant SaaS CRM player was Salesforce.com .   SaaS is Mainstream The CRM market data is indicating that SaaS is Mainstream . R...

The Public Cloud is a promise. A promise for a new model without an Information Technology department.  Unlike the Public Cloud, the Private Cloud is nothing to write home about. Utility Computing disguised in modern and attractive name.  Reality is not as simple as described in the paragraphs above.  If you read the article Tectonic shift as Public Cloud giants acknowledge the private deployment options , you will discover that even Amazon and Google admit that Public Cloud is not a magical solution for all problems. There is a necessity for Private Clouds. There are systems for which Public Cloud is not adequate.  Private Cloud It is relatively easy to define Public Cloud. There are various different definitions of Private Cloud.  The main definitions could be categorized as follows: 1. Cloud which is located within the Enterprise boundaries.  Utility Computing may fit to this definition. If the organization provides Information Technol...

I am not happy to Revisit a Vendor Survival post saying that my prediction that a vendor will not survive was correct (for example, SUN ). If a vendor is not a monopoly , I am not happy to find that the probability that it will survive is lower than it was ( Apple , HP  etc.). Even if it is a monopoly in specific markets and not a monopoly in others, I am not happy to find that its Survival probability is lower than it was ( Microsoft ).  The reason that I am not happy is that competition is good for my customers: They can buy better products and pay less. This post is out of the ordinary. The probability that Software AG will Survive is now higher than it was when I wrote the post: Will Software AG Survive until 2019?      Software AG's Business Lines In my previous Vendors Survival post on Software AG, I analyzed its two major Business Lines: 1. Mainframe DataBase , Development and Integration products 2. BPM and SOA products I will repea...

Agility is essential in the modern Business and Information Technology world. Many posts about  Service Oriented Architecture and Business Process Management in this blog are about Agility and Adaptation. If you think that you know better than others, you probably will not Adapt. Example 1: A Bank Few years ago, instead of receiving Web Page with one of my bank account reports, I received an error message. As the report was consistently displayed correctly, it looks like a bug correction implemented with insufficient Regression Tests .   I notified the bank about the problem. They ignored my report and tried to find my incapability to use a Web Site (after more than 30 years in IT, including many years of using their Web Site). After a week or two I identified the circumstances in which the report is not displayed correctly: It happens if and only if, the report should be displayed in more than one Web Page . I send to the bank my analysis + the error m...

Before reading this post, please view the Duck and Cover video from You tube . This video which was uploaded on 2008 is based on USA DOD 's video from 1951. I could easily find the original, however the original is about 9 minutes video. The 2008 version is a little more than 2 minutes.  The covering pattern appearing in the video is similar to the Covering Customer's behavior. What does the Covering Customer tries to cover? Prior to answering the question, let me tell you that he is different from other customer types.  He does not know everything . He knows that his knowledge is very limited and he has to hide this fact. Make no mistake, he is not The Self-deprecating Customer . If being a Self-deprecating customer, is the approach which maximize covering, he will stick to this behaviour type.  He is not the classic Social Customer . He will be a Social Customer, if and only if this approach will help him to cover. He will be anti-Social, if this ap...

Four years ago I wrote a post titled: SaaS is Going Mainstream . It was based upon Burton Group (now part of Gartner )'s SaaS survey. Three years later I wrote a post titled: ERP as a SaaS Maturity Indicator  and a post titled: Fall is a Season not the future of SaaS . The last post cited, was my answer to an article titled: The Rise of Big Data and The Fall of SaaS . My opinion as well as the data, I based my opinion upon, supported the idea that SaaS market is growing and it is Going to be Mainstream. The Time is Changing, SaaS is no longer Going Mainstream: It is Mainstream . Read the following IBM study titled: While Many Companies Try SaaS for Cost Savings, Top Performers Discover Competitive Advantage ... Nearly half of IBM's survey participants are alreasy using SaaS. Global spending on SaaS is expected to reach 45.4 Billion USDs by 2017. IBM's paper includes an interesting Industry Analyst's estimate that by 2017, Chief Marketing Officers (CMOs) will...