SOA filling the Gaps

The Paralyzed Customer is not like the Customer who Knows Everything . He is very different from The Captive . The Paralyzed Customer is engaged in Analysis, so the process is: Analyze-Paralyze. The Paralyzed Customer reacts to the Consultant's papers and recommendations, with no biases. The main problem is the endless loop of analysis in order to ensure no error included in the Consultant's product. No error is 100% error free product (not even the slightest error). For example, if the product is a Request For Proposals (RFP) , the Paralyzed Customer will initiate an endless evaluation process, even if the Consultant built the RFP together with the best customer's employees. In a large number of long meetings, he will investigate the RFP. The following questions are only examples: Do the requirements conform to the Business Strategy?  Are the requirements in accord with the IT Strategy, Policy etc.?  What are the expected costs for the implementation in ...