tag:blogger.com,1999:blog-7072705265080833937.post1156208696321791193..comments2024-02-17T08:20:10.226+02:00Comments on SOA filling the Gaps: The Marriage of Customer Centric and Multi-ChannelAvi Rosenthalhttp://www.blogger.com/profile/14012894476959942872noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-7072705265080833937.post-90995199139518150782013-08-30T15:06:01.906+03:002013-08-30T15:06:01.906+03:00Fantastic!Fantastic!Rachelhttp://bestellipticalsmachine.us/noreply@blogger.comtag:blogger.com,1999:blog-7072705265080833937.post-7278347279889258032012-09-11T02:26:39.602+03:002012-09-11T02:26:39.602+03:00Avi I found a lot of what you say rings true. I sp...Avi I found a lot of what you say rings true. I spend half my life trying to let clients see that they need to be customer centric.. Interestimg that you share experience of bad customer service. Personally i think disparate systems are a lot of the root cause, great article thanks Mark HardmanMark Hardmanhttp://zaptext.comnoreply@blogger.com